Dency Academy Terms and Conditions

Effective Date: 8/7/2026

By purchasing, enrolling in, accessing, or participating in a Dency Academy program, course, coaching session, or service, the customer agrees to the following Terms and Conditions.

1. Enrollment
Enrollment is personal to the registered student. Enrollment, login information, class links, program access, and course materials may not be transferred, resold, or shared with another person without written authorization from Dency Academy.

Students must provide complete and accurate registration, contact, and payment information.

2. Educational Purpose
Dency Academy provides educational training, coaching, templates, resources, and general business guidance.

The information provided does not constitute legal, financial, tax, insurance, or employment advice. Students are responsible for verifying the licenses, permits, insurance, certifications, and other requirements that apply to their businesses and locations.

3. No Guaranteed Results
Dency Academy does not guarantee:

  • Employment or independent contractor opportunities
  • Business contracts or clients
  • Acceptance by courier applications, platforms, or companies
  • Specific income, revenue, or profits
  • Business funding or financing
  • Successful business results

Results vary and depend on each student’s effort, experience, location, qualifications, vehicle, market conditions, and implementation of the information provided.

Testimonials, success stories, and income examples represent individual experiences and do not guarantee that another student will receive the same results.

4. Program Price and Payments
The total price of the Courier Business Training Program is $4,999, unless a different written promotional price is provided at checkout.

Students agree to pay the program price selected during enrollment.

If a payment plan is selected:

  • All scheduled payments remain due until the agreed balance is paid in full.
  • Missing a class does not cancel the payment plan.
  • Failure to attend or complete the program does not automatically eliminate the remaining balance.
  • Dency Academy may suspend access to classes, materials, coaching, support, or services when a payment is late, declined, disputed, or unpaid.
  • Payment-processing fees are nonrefundable where permitted by law.

5. Attendance and Access
Students are responsible for attending scheduled classes and reviewing all information provided.

Class schedules may be changed when reasonably necessary. Dency Academy will make reasonable efforts to notify students of scheduling changes.

Missing a class does not automatically qualify a student for a refund, credit, replacement class, or cancellation of the remaining balance.

6. Intellectual Property
All training videos, recordings, templates, documents, scripts, strategies, presentations, worksheets, company lists, application lists, course materials, and other program content belong to Dency Academy or its authorized providers.

Students may use the materials only for their personal education and internal business purposes.

Students may not:

  • Record a class without written permission
  • Share class links or login information
  • Copy or distribute course materials
  • Resell or teach Dency Academy’s materials
  • Upload the materials to social media or another platform
  • Use the materials to create a competing class or training program

A violation may result in immediate termination of access without a refund.

7. Student Conduct
Students must communicate respectfully with instructors, coaches, employees, contractors, and other students.

Dency Academy may remove a student for harassment, threats, fraud, disruptive behavior, unauthorized recording, intellectual-property violations, or misuse of program materials.

A student removed because of misconduct is not eligible for a refund.

8. Technology
Students are responsible for having a functional device, internet connection, telephone, email account, and any applications required to participate in online classes.

Dency Academy is not responsible for a student’s internet interruption, device problems, missed emails, incorrect contact information, or inability to use a third-party platform.

9. Third-Party Services
Dency Academy may provide information about third-party platforms, applications, certification providers, websites, payment processors, or service providers.

Dency Academy does not own or control these third parties and is not responsible for their prices, policies, approval decisions, availability, services, account suspensions, or business decisions.

10. Program Changes
Dency Academy may make reasonable changes to instructors, schedules, platforms, lessons, resources, or program delivery when necessary, provided that the overall educational purpose of the program remains substantially the same.

11. Limitation of Liability
To the maximum extent permitted by law, Dency Academy is not responsible for indirect losses, lost profits, lost business opportunities, rejected applications, platform decisions, or business actions taken by a student based on the educational information provided.

12. Privacy and Communications
Personal information will be handled according to the Dency Academy Privacy Policy.

Students agree to receive communications related to enrollment, payments, classes, program updates, support, and services. Students may unsubscribe from marketing communications at any time.

13. Governing Law
These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

14. Acceptance of Terms
By submitting payment, signing an enrollment agreement, checking the agreement box, accessing program materials, or attending a class, the student confirms that they have read, understood, and accepted these Terms and Conditions and the Refund Policy.

Dency Academy Refund Policy

All refund requests must be submitted in writing.

A student may qualify for a refund only if the student:

  • Has never attended or participated in any portion of a live or recorded class;
  • Has never accessed, viewed, downloaded, or used course materials;
  • Has never attended a coaching or consultation session;
  • Has not received personalized services or completed work from Dency Academy;
  • Submits a written refund request to Dency Academy.

No Refund After Attendance, Access, or Service Delivery

A student is no longer eligible for a refund after completing any of the following:

  • Attending or participating in any portion of a class;
  • Joining a live Zoom or virtual training session;
  • Viewing or accessing a class recording;
  • Logging into or accessing the course platform;
  • Opening, viewing, downloading, or using program materials;
  • Attending a coaching or consultation session;
  • Receiving personalized services, documents, business setup assistance, website work, branding, or other completed work.

Once class participation, program access, material access, coaching, or service delivery has begun, all payments are final and nonrefundable.

Failure to attend scheduled classes, failure to complete the program, a change of mind, personal scheduling conflicts, transportation issues, technology problems, or lack of business results does not qualify a student for a refund after access or participation has begun.

Payment Plans

A refund or cancellation is not automatic.

If a student has attended a class, accessed materials, attended a coaching session, or received any part of the services, the student remains responsible for all payments required under the enrollment agreement or selected payment plan.

Missing or discontinuing classes does not automatically cancel the student’s outstanding balance.

Refund Processing

Approved refunds will be returned to the original payment method.

Processing time may vary depending on the payment processor or financial institution. Payment-processing fees and the value of personalized services already started or completed may be deducted where permitted by law.

Program Cancellation by Dency Academy

If Dency Academy permanently cancels the program before a student receives any class, material, coaching, or service, the student may receive a refund of the applicable amount paid.

Dency Academy may offer a rescheduled class or program transfer when appropriate.

Refund Requests

Refund requests must be sent to:

Dency Academy
Email: support@DencyAcademy.com
Phone: 1-888-447-6359
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​The request must include:

  • Student’s full name;
  • Email address used during enrollment
  • Telephone number
  • Program purchased
  • Purchase date
  • Payment confirmation
  • Reason for requesting the refund

Required Checkout Agreement

Please add a required checkbox before the customer can submit payment. The checkbox should say:

I have read and agree to Dency Academy’s Terms and Conditions and Refund Policy. I understand that once I attend any portion of a class, access course materials, view a recording, attend a coaching session, or receive personalized services, all payments become final and nonrefundable.

Please make sure customers can open and read the Terms and Conditions and Refund Policy before completing their purchases.

Dency Academy

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